Dr John Divall

Dr John Divall 2014-12-06 Person 5 5 0

How do you judge the performance of a GP? For me I guess it is in a few key areas, notably, do I feel that I am at ease; I have been listened to; the problem has been investigated thoroughly, diagnosed correctly and a solution recommended or prescribed; where necessary my problem has been referred to a specialist in a timely manner; I trust his judgement? In John’s case the answer is an overwhelming yes on all counts! John has been our family GP since he came to the Hawthorns Surgery many years ago. Like all good GPs, he has become like a family friend, his easy, genial manner puts you at ease immediately. He listens, gets to the root of the problem, explains the issues in understandable terms, makes the diagnosis and takes whatever action is necessary. I can only say that history tells me that I can place a very high degree of trust in his diagnosis and the prescribed solution. Like many GPs, unfortunately in this day and age, it can be difficult to book an appointment with him, and whilst the other doctors in the practice are excellent there are times when you want your “own doctor”. But, the Hawthorns is a well run practice, a lot better than many of the horror stories we read about in the newspapers and I can usually get an appointment with him when it matters. A first class GP that I would recommend to anyone – with a tongue in cheek proviso that it didn’t make it even more difficult for me to get to see him of course!

Dr John Divall 2014-11-24 Person 5 5 0

Dr Divall gives time, patience, attention and high quality advice. He establishes a thoroughly professional and personal relationship, which helps enormously in reassuring and advising about individual health issues. We are very fortunate to have such a wise GP!

Dr John Divall 2014-11-23 Person 5 5 0

John Divall is the ideal G.P. He is pleasant, welcoming and completely professional. He always listens carefully to your concerns, however minor they might seem, but when matters are more serious he is realistic about prognosis and reassuring that you will receive the best attention as quickly as possible. His appointments sometimes overrun, but no-one minds because he is always concerned to make sure he has the fullest picture. The Hawthorns is a large practice, and all the staff are very good, but john is the G.P. of preference for many of us.

Dr John Divall 2014-11-21 Person 5 5 0

I found Dr. Divall welcoming, courteous and generally interested in my problems. He listened patiently and sympathetically. My only complaint is the difficulty experienced in making an appointment at the Reception Desk to see him personally within the next 24 hours. Other Doctors can be seen who, though courteous and attentive, are not necessarily conversant with your history and responsibilities to other members of your family. I find the members at the Reception polite and helpful within the limitations of the rules of the Hawthorn Surgery.

Dr John Divall 2014-11-21 Person 2 5 0

no follow up. did not recognise my concern & difficulties & hence I still have problems.